When I got the test form through in my Inbox, a lot of the info wasn’t there like phone and email address.

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    Arion444
    Asked on October 06, 2014 at 07:12 AM
    there...like phone and email address.
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    Jan
    Answered on October 06, 2014 at 09:07 AM

    Hi Arion444,

    I verified your issue by cloning your form. I found out that on your Email Alerts Notification, it does not match the field name. Please check the screenshot below.

     

    To resolve your issue, please try deleting this notification and creating a new one. Here is a guide on Setting up Email Notifications in case you need it. It should show you all the default fields from the form that you will received in your email.

     

    Hope this helps. Let us know if you still have questions.

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    Arion444
    Answered on October 07, 2014 at 05:29 AM

    This is still not working correctly!! I followed the steps for Email Form Notifications, and the test email I get still has these fields only:

    I'm getting frustrated...what must I do?

         
     
    Question Answer
    Name Dan Brown
    Title  
    Company  
    E-mail  
    Event Location?  
    Existing Customer?

    No

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    Arion444
    Answered on October 07, 2014 at 05:34 AM

    This was my test email to verify the Senders Address

     


    Question Answer
    Confirm {confirm}
    Name {name}
    E-mail {email39}
    Phone Number {phoneNumber}
    Payment Type - Check one {paymentType}
    Do you want to receive our newsletter? {doYou}

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    Arion444
    Answered on October 07, 2014 at 05:45 AM

    Okay, I think I got it figured out. Please clone and check and tell me if there's anything else I need to do.

    Thanks,
    Isaac

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    Jan
    Answered on October 07, 2014 at 07:17 AM

    Hi Arion444,

    We're glad that you were able to fix it. I checked your form and it shows the notifications correctly. Let us know if you're still having issues.

    Thanks,

    Jan

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    Arion444
    Answered on October 07, 2014 at 09:11 AM
    I did open a new ticket. Not been answered yet. Has to do with editing text color and other changes for fixed fields. Some of the text is illegible on my Web page. .
    Sent from Samsung Mobile
    ...
  • Profile Image
    Ben
    Answered on October 07, 2014 at 10:47 AM

    Hi Isaac,

    Please take a look at the other thread ( http://www.jotform.com/answers/439548 ) I have replied to you there in regards to your CSS issue.

    Hopefully it will help you, but do let us know about it in that thread :)

    Best Regards,
    Ben