Monthly form limit update?

  • falconproducts2
    Asked on September 25, 2022 at 5:30 PM

    When you purchase 25 forms Bronze package and you use the 25 forms in a month. Do you get a new set of 25 forms to create the following month or do you have to increase your package to receive the option to create more forms?

  • Annaliza_O Jotform Support
    Replied on September 25, 2022 at 7:22 PM

    Hi Falcon,

    Thanks for reaching out to Jotform Support. If your account shows you have 25 forms. It means that is the number of active forms you can create. Active forms are defined as forms that your users can successfully fill out and submit. Only active forms count toward your form limit. So if you have a free account and have already created five forms, but only two are active, you can create three more active forms before you reach your limit.

    If you need to create more than the number of your form's limit. You can either delete some of your forms or upgrade to the next plan.

    Related guide: Understanding Your Account Usage and Limits

    Let us know if you have any other questions.