Can you manage the storage so that if you approach the 500 limit, you can delete old submissions to make room?

  • resnyder37
    Asked on September 29, 2022 at 1:07 PM


  • Ericson_B JotForm Support
    Replied on September 29, 2022 at 1:45 PM

    Hello Resnyder,

    Thanks for reaching out to Jotform Support. You can manage it by deleting form submissions manually or The Auto-Delete Submissions feature, it can be found on the My Account page. You can set a deletion period to all existing forms in the Data section. Let me show you how:

    The settings applied here will become the default settings for the new forms that will be created in your account.

    • Open your Data page.
    • Click the Set Deletion Period button.

    1664472821 6335d6f56b1d0  Screenshot 10Set the Deletion Period. Click Next.

    1664472911 6335d74fe9360  Screenshot 21Review the settings and click the Yes, Change All button to proceed.

    1664472972 6335d78c7303a  Screenshot 32Choose whether to keep or delete existing entries that exceed the selected Deletion Period

    1664472998 6335d7a647dfd  Screenshot 43Finally, click the Yes, Update button to apply and save the changes.

    1664473018 6335d7ba9d7f6  Screenshot 54Please note that enabling the auto-delete submissions feature may prevent your approval flows from working properly. You can check out this guide for more details on how to Delete the Form Submissions Automatically and also on how to set up deletion period to a particular form.

    Give it a try and let us know how it goes.