Can you manage the storage so that if you approach the 500 limit, you can delete old submissions to make room?

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    resnyder37
    Asked on September 29, 2022 at 01:07 PM


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    Ericson_B
    Answered on September 29, 2022 at 01:45 PM

    Hello Resnyder,

    Thanks for reaching out to Jotform Support. You can manage it by deleting form submissions manually or The Auto-Delete Submissions feature, it can be found on the My Account page. You can set a deletion period to all existing forms in the Data section. Let me show you how:

    The settings applied here will become the default settings for the new forms that will be created in your account.

    • Open your Data page.
    • Click the Set Deletion Period button.

    1664472821_6335d6f56b1d0_Set the Deletion Period. Click Next.

    1664472911_6335d74fe9360_Review the settings and click the Yes, Change All button to proceed.

    1664472972_6335d78c7303a_Choose whether to keep or delete existing entries that exceed the selected Deletion Period

    1664472998_6335d7a647dfd_Finally, click the Yes, Update button to apply and save the changes.

    1664473018_6335d7ba9d7f6_Please note that enabling the auto-delete submissions feature may prevent your approval flows from working properly. You can check out this guide for more details on how to Delete the Form Submissions Automatically and also on how to set up deletion period to a particular form.

    Give it a try and let us know how it goes.