What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Would you mind sharing to us the webpage URL where the form is embedded? This way, we can check it to our end.
Your initial solution would be to re-embed the form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. If the issue is possibly caused by a conflict to the script, iFrame method should help you fix it.