eSignature field doesn't allow us to put anything, using IOS Device

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    mfaulkner
    Asked on October 13, 2014 at 09:25 AM
    Regarding the signature... It doesn't allow us to put anything in that area. That block doesn't work. Please advise.
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    Welvin
    Answered on October 13, 2014 at 09:36 AM

    Hi,

    Would you mind sharing to us the webpage URL where the form is embedded? This way, we can check it to our end. 

    Your initial solution would be to re-embed the form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. If the issue is possibly caused by a conflict to the script, iFrame method should help you fix it.

    Thank you!