Form shows over the quota

Hello,

Just wanting to know why my form the Collins cup forms says it is over quota when our monthly subscription has renewed which means there shouldn't be a quota? And also we have other forms where we have much more submissions and can still use the form

Hello Courtney,

Thanks for reaching out Jotform. We’re sorry if you’re having trouble with this on your form. I’ll do my job to help you.

I recalculated the form submissions on our system, kindly check the form again.

I cleared the cache of your form for additional precautions and this fix glitches on forms. You can also perform a clear cache of your forms on your end by following the guide from this link.

 Give it a try and let us know if you have any other questions.