What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not possible to submit a form

    Asked by cheesewake136 on October 13, 2014 at 12:57 PM

    Hi, one of my clients is seeing an error when trying to hit the submit button. The button seems to be unresponsive and the logo on the top left is highlighted in blue. 


    Any ideas?

    Page URL:

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    JotForm Support

    Answered by Mike_T on October 13, 2014 at 03:12 PM

    Thank you for contacting us.

    I was not able to reproduce the issue in Google Chrome on my side.

    You might suggest your client clear browser cache and cookies to see if that helps. Also, you might consider using an iFrame version of the jotform on the web page. The iFrame might help if there are any conflicts between jotform and other scripts on the page.

    Please feel free to contact us if you need any further assistance.