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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embed the form in WP has an issue!

    Asked by ahmedaallam on October 14, 2014 at 03:12 PM

    I embed form 

    http://form.jotform.us/form/42845057152151?

    to my WordPress site but its not working properly

     http://www.nyroyal.com/999999999-2/

    The first page appear but without conditions and the Next button (Select Your Car)  is not responding!?

    may you please tell me what did i do wrong?

     

    wp next next button wordpress script conflict WP embed wordpress embed
  • Profile Image
    JotForm Support

    Answered by jonathan on October 14, 2014 at 05:06 PM

    Hi,

    I was able to reproduced the problem when I test the jotform embedded on your website.

    When I tried using the Next button (Select Your Car), there was no interaction on the form.

    BUT when I did the test using your jotform direct URL http://www.jotform.us/form/42845057152151

    I did not encounter the same issue

     

    I am suspecting that the caused of issue could be script conflict since the jotform was embedded using its script embed code.

    To fix the issue, I suggest you try re-embedding your jotform to your website using its Iframe embed code instead.

    Check this user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please try this and inform us if issue still persist.

    Thanks.