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ahmedaallamAsked on October 14, 2014 at 3:12 PM
I embed form
http://form.jotform.us/form/42845057152151?
to my WordPress site but its not working properly
http://www.nyroyal.com/999999999-2/
The first page appear but without conditions and the Next button (Select Your Car) is not responding!?
may you please tell me what did i do wrong?
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jonathanReplied on October 14, 2014 at 5:06 PM
Hi,
I was able to reproduced the problem when I test the jotform embedded on your http://www.nyroyal.com/999999999-2/.
When I tried using the Next button (Select Your Car), there was no interaction on the form.
BUT when I did the test using your jotform direct URL http://www.jotform.us/form/42845057152151
I did not encounter the same issue
I am suspecting that the caused of issue could be script conflict since the jotform was embedded using its script embed code.
To fix the issue, I suggest you try re-embedding your jotform to your http://www.nyroyal.com/999999999-2/ using its Iframe embed code instead.
Check this user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Please try this and inform us if issue still persist.
Thanks.