Embed the form in WP has an issue!

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    Asked on October 14, 2014 at 03:12 PM

    I embed form 


    to my WordPress site but its not working properly


    The first page appear but without conditions and the Next button (Select Your Car)  is not responding!?

    may you please tell me what did i do wrong?


  • Profile Image
    Answered on October 14, 2014 at 05:06 PM


    I was able to reproduced the problem when I test the jotform embedded on your http://www.nyroyal.com/999999999-2/.

    When I tried using the Next button (Select Your Car), there was no interaction on the form.

    BUT when I did the test using your jotform direct URL http://www.jotform.us/form/42845057152151

    I did not encounter the same issue


    I am suspecting that the caused of issue could be script conflict since the jotform was embedded using its script embed code.

    To fix the issue, I suggest you try re-embedding your jotform to your http://www.nyroyal.com/999999999-2/ using its Iframe embed code instead.

    Check this user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please try this and inform us if issue still persist.