Max submittals

  • ashpbianco
    Asked on October 6, 2022 at 3:18 PM

    Afternoon, previously when I added a new form submittal it would bump off my last of the 500 to make room as I'm at 500. For some reason, it does not appear to be doing that as I'm not seeing the newest form submittals come in. Can you please advise if there is a setting or something that maybe is awry.

  • Annaliza_O Jotform Support
    Replied on October 6, 2022 at 5:01 PM

    Hi Ash,

    Thanks for reaching out to Jotform Support. Please allow me some time to check on this. I will get back to you as soon as I have an update.

    Thank you for your patience.

  • Annaliza_O Jotform Support
    Replied on October 6, 2022 at 5:52 PM

    Hello Ash,

    Thank you for patiently waiting.  I checked and recalculated your total submission limit and it shows 499 Total Submissions. Kindly perform a clear cache and cookies on the browser that you are using most of the time to see the changes on the submission total.

    Check out our guide about Understanding Your Account Usage and Limits.

    Reach out again if you have any other questions.