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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to remove submission limit? Getting an error

    Asked by TheWeddingLady on October 16, 2014 at 01:51 AM

    I embedded everything, looked great. Went into my website and tested form as a potntial client and my site says this after I hit submit button on jot form.

    " Sorry! only one entry is allowed."   What does this mean and how can I fix the issue. Need this working asap!

    Page URL:

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    Answered by jedcadorna on October 16, 2014 at 08:46 AM

    This means that maybe you have set a form limit or maybe you have cloned a form that has this settings enabled. This is used when you want to put submission limits to your clients so your form won't reach it monthly limit. This can be changed under Preferences > Form Limits > Submissions Limit.

    You can also check the Unique submissions if its enabled or not. Unique submissions is use to make sure user is not double sending a form and also this prevent spam messages. Please follow this guide https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

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    Answered by TheWeddingLady on October 17, 2014 at 12:01 PM
    I did that and it still says the same thing. It was a clone but should that matter if I followed through with your instructions?
    Robin Herington
    Wedding Planner, Designer, Florist
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    JotForm Support

    Answered by Welvin on October 17, 2014 at 01:27 PM

    Hi Robin,

    I think you managed to resolved this. I check your form here: http://www.theweddinglady.co/your-wedding-details, I was able to submit to it without any issues. Here's a screenshot of your form thank you message:

    Please kindly clear your browsers cache and cookies for your website and try it again.

    Thank you!