I never received the autoresponder only the notification

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    emlogodesign
    Asked on October 21, 2014 at 10:38 AM
    3. I never received the autoresponder only the notification. (I double
    checked my email and it is correct)
    ...
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    Welvin
    Answered on October 21, 2014 at 10:45 AM

    Hi,

    You are sending your autoresponder email using your own personal email address. Try to switch it to noreply@jotform.com or add your email address through SMTP method:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Here's you current settings:

    Changing it to noreply@jotform.com should work.

    Thank you!

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    emlogodesign
    Answered on October 21, 2014 at 11:41 AM
    Okay I tested it with another email of mine and the autoresponder worked,
    but the other 2 errors are still happening. Are you still working on those?
    ...
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    BDAVID
    Answered on October 21, 2014 at 01:38 PM

    Good to know that it works now, your other two questions have been addressed on that thread. If you need more help on those, let us know in that thread.