What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change the email address of our email alerts to one of our own company?

    Asked by chdchenchao on October 29, 2014 at 11:31 AM

    Since we are using the form to record the information of our customers and to send the report to the customers. So I want to know if there is a possible way to change the sender from Jotform to my own company name and email address. I really appreciate if you can help me out on this matter. Thanks.

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    Answered by raul on October 29, 2014 at 01:20 PM


    You can change the sender email address on the autoresponders and notifications of your form, please refer to this guide to learn how to do it: http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    If you have further questions, please let us know.

    Best Regards.