- pierreeadeAsked on November 01, 2014 at 02:41 PM
I followed your instructions to connect my form to my mailchimp account. It says that I am "connected" on your site. However, when I actually try to run a test by filling out a form, it is not populating in my Mailchimp account.
Do you have any ideas of what I might need to change?
Related question, after I create the "connection" for integretion, does my HTML for my jotform change or do I need to reload my existing HTML for it to start working?Page URL:
- JotForm SupportjonathanAnswered on November 01, 2014 at 06:26 PM
I suggest reviewing also the user guide http://www.jotform.com/help/163-How-to-Integrate-with-MailChimp
Most of the faulty MailChimp integration we have here is usually due to expired API Key used in the integration. Can you please retry the integration process by using a newly generated MailChimp API key.
See if this makes the difference.
Related question, after I create the "connection" for integretion, does my HTML for my jotform change or do I need to reload my existing HTML for it to start working?
If I understand correctly, you were asking if you need to re-embed the jotform using the pop-up script embed. There is no need to do so.
Updates/modifications you do on the form in the form builder will automatically update also the embedded form in your website.
Please inform us if issue on the MC integration still persist.