What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Integration with Mail Chimp

    Asked by pierreeade on November 01, 2014 at 02:41 PM

    I followed your instructions to connect my form to my mailchimp account.  It says that I am "connected" on your site. However, when I actually try to run a test by filling out a form, it is not populating in my Mailchimp account.

    Do you have any ideas of what I might need to change?

    Related question, after I create the "connection" for integretion, does my HTML for my jotform change or do I need to reload my existing HTML for it to start working?

     

    Page URL:
    www.christiangrowthnetwork.com

    mailchimp mailchimp integratio api key
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    JotForm Support

    Answered by jonathan on November 01, 2014 at 06:26 PM

    Hi,

    I suggest reviewing also the user guide http://www.jotform.com/help/163-How-to-Integrate-with-MailChimp 

    Most of the faulty MailChimp integration we have here is usually due to expired API Key used in the integration. Can you please retry the integration process by using a newly generated MailChimp API key

    See if this makes the difference.

    Related question, after I create the "connection" for integretion, does my HTML for my jotform change or do I need to reload my existing HTML for it to start working?

    If I understand correctly, you were asking if you need to re-embed the jotform using the pop-up script embed. There is no need to do so. 

    Updates/modifications you do on the form in the form builder will automatically update also the embedded form in your website.

     

     

    Please inform us if issue on the MC integration still persist.

    Thanks.