What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform Inaccessible - Abysmal Site Performance

    Asked by markashton on November 03, 2014 at 10:27 AM

    Critical time to be able to access ... and I can't

    Jotform falling down and not fit for purpose.

    Some problem your end ... cause it isn't mine or the Internet's?

    Mark

    JotForm site problem and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 03, 2014 at 11:31 AM

    Hello Mark,

    We do not have any downtime and none of our other user have reported this issue. 

    It seems you have created one another thread with similar issue:  http://www.jotform.com/answers/453337-Form-problem-Jotform-Performance-Issue#2 

    I did check the screenshot you have shared. It seems be be a CDN related issue. I would suggest you to clear your browser cache and the click on the following URL to sign in to your JotForm account:  http://www.jotform.com/?noCDN=true 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!