What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Are you referring to which way to use your jotform to collect submissions from your users?
It depends on which way you want to go in all honesty. You could add it to your website to let users submit through there on your jotform.
Alternatively, you could just email them the direct link to your jotform and collect it that way too.