What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to get correct size images for slide show

    Asked by BWSites on November 05, 2014 at 09:37 PM

    I've tried a whole bunch of differant sizes of images and they all show up blurred..

    What size in inches or px should they be when uploaded to a form that is 590 max px wide? (And what height)?

    Page URL:
    http://www.jotform.com//?formID=43046682452152

    Screenshot
    size height wide images slider
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 05, 2014 at 11:01 PM

    Hello BWSites,

    Well you do not necessarily need to upload the image of a specific size. You can adjust the height/width of your "Image Slider" widget itself to display the images without being blurred. Image of any size will be adjusted based on the height/width of the widget. Please check the screenshot below:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by BWSites on November 06, 2014 at 09:01 PM
    Can I switch form templates without loosing all the work I put in so far?
    ...
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    JotForm Support

    Answered by ashwin_d on November 06, 2014 at 10:21 PM

    Hello BWSites,

    I am not sure if I have understood your question correctly. 

    Do you want to change the form themes? Changing the form theme should not have any impact on your form fields. It will just change the look & feel of your form. The only thing you need to keep in mind is that you should not delete any form fields which will also delete the associated submission data as well.

    I would also like to inform you that even if you accidentally delete the form fields or if you want to revert back your form to an earlier versions, you can take advantage of our "Revision History" feature to restore your form to an earlier version.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by BWSites on November 07, 2014 at 09:21 AM
    Thanks
    Not the theme,,the form template..
    My main problem is that I have a long list of check boxes that I would like
    to list in 2 - 3 columns instead of 1 long column.
    The "artist" template will accomplish this unless there is another way?
    ...
  • Profile Image

    Answered by raul on November 07, 2014 at 09:56 AM

    Hi,

    Please take a look at this cloned version of your form: http://www.jotformpro.com/form/43103933460952

    I did a few changes in the CSS injected by the theme in order to increase the width of the form a little bit and then spread the checkboxes into 2 columns.

    Please take a look at it and let us know if it works for you.

    You can also clone it if you want to.

    Thanks.

     

  • Profile Image

    Answered by BWSites on November 07, 2014 at 11:51 AM
    Looks Great, thanks..How do I save it to my form?
    ...
  • Profile Image

    Answered by raul on November 07, 2014 at 12:50 PM

    You're welcome :)

    You need to clone the form into your account. Please refer to this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Once it's cloned you can use it in your website.

    Let us know if you need further assistance.
    Thanks.

  • Profile Image

    Answered by BWSites on November 07, 2014 at 01:11 PM
    Thanks,,but the link to video is broken..clicked on "Clone" from previous
    email and that link is also broken..
    ...
  • Profile Image

    Answered by raul on November 07, 2014 at 01:33 PM

    I'm sorry but I don't understand what do you mean when you say: the link to video is broken since I don't see any video in the form.

    Regarding the link for the guide, please try to copy/paste this text in your browser: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    The URL of the form is: http://www.jotformpro.com/form/43103933460952

    Let us know if this works.
    Best Regards.

     

  • Profile Image

    Answered by BWSites on November 07, 2014 at 02:11 PM
    Well, when I click links from this email, it works..but they do not work
    from previous emails,,
    Anyway, got it done, thanks again..
    Brian

    ...
  • Profile Image

    Answered by BWSites on November 08, 2014 at 09:01 PM
    Now, I have 2 more problems..
    1. There is a " - " setting above the word "zip code" in my "phone" area.

    2. The "save" button in the form builder has turned into a "Preview" button
    and I cannot save any changes..

    http://www.jotform.com//?formID=43105781339152#
    Thanks
    ...
  • Profile Image

    Answered by Ben on November 09, 2014 at 04:56 AM

    Hi,

    We can only assist you with one issue per thread for which reason I have moved your 2 new questions to their own threads.

    You will be able to find the thread about the minus sign in phone area here: http://www.jotform.com/answers/456375 and the other thread about the save button here: http://www.jotform.com/answers/456376

    Please respond to each of them in regards to the issues mentioned in them.

    Thank you.

    Best Regards,
    Ben

  • Profile Image

    Answered by BWSites on November 09, 2014 at 06:21 AM
    both links are broken..
    ...
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    JotForm Support

    Answered by abajan on November 09, 2014 at 08:21 AM

    Hi BWSites,

    I was assigned to deal with this thread but it appears you were able to get at least one of the links to work. As such, I'll see if anything can do about the "-" zip code. (It will be dealt with in that thread.)

    Thanks