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Opitours CartagenaAsked on December 1, 2022 at 8:28 AM
Cordial saludo, des de el dia 30 de diciembre no se ha podido ingresar a los formularios, cuando ingresamos el usuario: auxcontable8@hotmail.com y la contraseña sale que envia un código al correo lo ingresamos y dice que hay que esperar una hora para que nuevamente ingresar
luego ingresamos nuevamente y el sistema deja ingresar y nuevamente nos saca del sistema
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Jovanne JotForm SupportReplied on December 1, 2022 at 8:35 AM
Hello Opitours,
Thanks for reaching out to Jotform Support. I checked your account and it appears that you are sharing it with your team. Please take note that Free, Bronze, Silver, and Gold plans are individual, single-user plans. It is a violation of our Terms of Use to share login credentials with other individuals. If you only intend to share your forms and submissions with your team so that they can manage them, you can take advantage of your Form Collaboration feature.
I have flushed out your login attempts, please reset your password and clear your browser's cache and try logging in again.
Give it a try and let us know if you have any other questions.