- orenjiesignAsked on December 08, 2014 at 10:25 AM
Hello Jotform support Team,
the confirmation email is arriving to the user of the form but not to me: firstname.lastname@example.org
Can you please have a look ?
ORENJI ® Web Development
- JotForm SupportWelvinAnswered on December 08, 2014 at 11:35 AM
I've checked your form and I don't see a notification email to it. You have to add notification in order to receive submissions by email. Here's how: https://www.jotform.com/help/25-Setting-Up-Email-Notifications. Then you have to make sure that Sender Name and Email are properly set up, for example:
- orenjiesignAnswered on December 08, 2014 at 02:21 PMDear Welvin
Le lundi 8 décembre 2014, JotForm Support Forum[email@example.com] <
firstname.lastname@example.org> a écrit :
- JotForm SupportKiranAnswered on December 08, 2014 at 04:05 PM
Anytime, Jean. It's our pleasure to assist you.
Please do not hesitate to get in touch with us if you need further assistance. We will be happy to help.
Thank you for using JotForm.