What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I didn't receive a notification email when someone submits to my formAsked by orenjiesign on December 08, 2014 at 10:25 AM
Hello Jotform support Team,
the confirmation email is arriving to the user of the form but not to me: email@example.com
Can you please have a look ?
ORENJI ® Web Development
I've checked your form and I don't see a notification email to it. You have to add notification in order to receive submissions by email. Here's how: https://www.jotform.com/help/25-Setting-Up-Email-Notifications. Then you have to make sure that Sender Name and Email are properly set up, for example:
Le lundi 8 décembre 2014, JotForm Support Forum[firstname.lastname@example.org] <
email@example.com> a écrit :
Anytime, Jean. It's our pleasure to assist you.
Please do not hesitate to get in touch with us if you need further assistance. We will be happy to help.
Thank you for using JotForm.