How the Disable on Submission Limit works

  • Val
    Asked on January 10, 2023 at 10:30 PM

    Setting a 10 submission limit on a long form. Wondering if a pre-qualification short form and then link to long form until max reached is a good idea? I’m afraid that users will be kicked out because #10 filled while user answering all questions and be upset. There is a big chance 100 people could hit submit all at the same time, so I don’t want to waste their efforts.

  • Ufuk Akkaş Enterprise Operations Specialist
    Replied on January 11, 2023 at 4:36 AM

    Hi Val,

    Thanks for reaching out to Jotform Support. Disable on Submission Limit feature will disable your form once it hits the submission limit. For example, If you set the submission limit to 10, more than 10 people can access your form at the same time. But once the 10th person hits the Submit Button, the form will stay opened for the rest of the user's sessions, but they won't be able to submit the form.

    So the solution you provided is a good way to prevent wasting the efforts of the other users. You can redirect them to the longer form after they hit the submit button in the short qualification form. Let me show you how to do that:

    1. Open your short form in Form Builder, and click on Settings in the orange navigation bar at the top of the screen.
    2. Now, go to Thank You Page in the menu on the left side of the page.
    3. Now, mark the Redirect to an External Link After Submission option, and paste the Main Long Form's URL in the Enter URL area.

    1673429634 63be82821c765  Screenshot 10

    Check out this guide to find your form's URL if you don't know the URL.

    Give it a try and let us know if you need any other help.