App Builder: Ability to normally close the app using an X or Quit Button

  • fnffl
    Asked on January 27, 2023 at 12:41 PM

    Hello. I have created an app and it has been added to the home screen of my iPhone. However, I don't see an option to close the app. I have to force close it by swiping it closed. Is there a way to include a close button to exit the app?

  • Joseph_A JotForm Support
    Replied on January 27, 2023 at 1:40 PM

    Hello fnffl,

    Thanks for reaching out to Jotform Support. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • fnffl
    Replied on January 27, 2023 at 1:50 PM

    You'll notice that there isn't an "X" or close button when using an app on a mobile device, unless I am missing something.

    1674845396 63d41cd495f2f  Screenshot 10

  • Richard_A
    Replied on January 27, 2023 at 4:59 PM

    Hello fnffl,

    Thanks for getting back to us. I understand that you want to add an option to normally close the downloaded app on your mobile device. Unfortunately, this is currently not possible as the current default way of closing the app is by swiping it on all of the running apps on your phone's background.

    While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform.

    I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, let us know if you have any other questions.