Followed all instructions but invoice was not sent to applicant.

  • natoli
    Asked on January 27, 2023 at 4:19 PM

    Followed all instructions but invoice was not sent to applicant.

    Page URL: https://www.jotform.com/help/739-how-to-generate-an-invoice-for-your-payment-form/
  • Eleph_M
    Replied on January 27, 2023 at 10:15 PM

    Hello Natoli,

    Thanks for reaching out to Jotform support. I see that you're using a guest account to open this ticket. Can you please share to us the form link of the form you're having issues with? So we can check further and have a better idea of what might causing the issue.

    Once we hear back from you, we'll be able to help you with this.