Receiving "Run out of form view quota" error message

We're receiving the message below on one of our forms but when we check our usage report it shows we haven't. The form is the 2023 WFDP updated on November 7, 2022.

"Run out of form view quota"

Can you check to see why we're running into this issue?

Hello ryanouimette,

Thanks for reaching out to Jotform Support. We’re sorry if you’re having trouble with this on your form. I’ll do my best to help you out.

I checked the status of your Jotform account and I don't see any reasons why the error message will show on your forms.

I recalculated your form submissions and cleared the cache of your form on our backend system for additional precautions and this fixed glitches as well. You can also try to clear the cache and cookies of the browser that you are using most of the time before checking the forms.

You can also perform clear the cache of your forms by following the guide on How to Clear Your Form Cache. 

Give it a try and let us know if you have other questions.