How do I access and manage my Jotform account?

  • davidtrueman
    Asked on March 31, 2023 at 8:50 AM

    I’m evaluating jot form for migrating our membership management from CiviCRM. I took a quick look at membership templates but none seem to ask the member to set a password. So, I am wondering how you would support the idea of a member coming back to update their information including credit card updates, coming back to reprint their membership card, registering for events as a member (perhaps to receive a member discount) etc. is there inherent support for this or do we have to roll our own?

  • Mary_Ed JotForm Support
    Replied on March 31, 2023 at 9:15 AM

    Hello David,

    Thanks for reaching out to Jotform Support. I see you've already signed up for Jotform and are on the starter plan, which is the free version of Jotform.

    If you decided to log back into the platform to upgrade your plan pay via credit/debit card or Paypal, then log back into your account and upgrade using this guide. If you want to receive any promotional emails from Jotform. Go to your account settings and check the box from which you want to subscribe as shown below:

    1673509494 63bfba766c343  Screenshot 10

    If you want Dedicated Support, we recommend that you look into our Enterprise plan.

    Reach out again if there’s anything else we can help you with.

  • davidtrueman
    Replied on April 1, 2023 at 8:50 AM
    Thanks, but you didn’t answer my question which is critical to a decision
    to adopt jotform.