What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When I click on upload an image the wizard keeps telling me to 'select a type first'

    Asked by amoonart on January 27, 2015 at 01:37 PM
    I'm having the same problem. Tried clearing the cache, but not working. Are there other solutions?
  • Profile Image

    Answered by Ben on January 27, 2015 at 03:35 PM

    Can you please try the following:

    - try using different browser such as Chrome or Firefox
    - try doing the same in a different jotform

    Once you try, do let us know the jotform that you have this issue with and we would be happy to check it out for you if you are having the same issue on both browsers.

  • Profile Image

    Answered by bonbinirentals on June 29, 2015 at 10:11 PM

    I am using chrome and IE both have this problem. Form ID : 51797891363874


    do you have a solution?

  • Profile Image
    JotForm Support

    Answered by Charlie on June 30, 2015 at 02:07 AM


    Hi, I have posted a reply on your own thread, please post your reply here: http://www.jotform.com/answers/599467 instead. This will help us to better assist you by having one thread. 

    Thank you.