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    How to send conditional email to based on a dynamic number of selection?

    Asked by joshua.r.devine on February 10, 2015 at 07:54 AM

    Once all leaders (of the departments the user has selected) have approved the user's request, I would like to send an email to the CEO for final approval. I can set a condition that says when Leader 1-7 have approved, then send to CEO. However, if the user only selects 3 out of the 7 departments, can I create a condition that states once Leader 1,2,3 have approved, then send to CEO? It only gives me the option to choose all departments instead of only the departments the user checks.

    I hope all this is clear. Thanks for your help.

    condition email
  • Profile Image
    JotForm Support

    Answered by jonathan on February 10, 2015 at 10:19 AM

    Please check the user guide: -How-to-send-to-a-specific-email-address-based-on-a-selection

     

     

    Hope this help. Please let us know if you need further assistance.

    Thanks.

     

     

  • Profile Image

    Answered by joshua.r.devine on April 08, 2015 at 12:23 AM

    Hi,

    The problem is that I can't set the conditions because I don't have any idea what service a user will request. Sometimes it may be 1&7, sometimes 4,5,6 ... I would need to create a condition to send an email to the CEO for all possible selections. This will take forever.

    is there a way to create a condition to send an email to CEO ... Auto populating a users selection? For example, if the user request 3 random services, can I condition an email to send once the form recognizes that all three services have been approved? 

  • Profile Image
    JotForm Support

    Answered by jonathan on April 08, 2015 at 01:58 AM

     For example, if the user request 3 random services, can I condition an email to send once the form recognizes that all three services have been approved? 

    You actually can do this also using condition email.

    Try my test form http://www.jotformpro.com/form/50971018613957

    The condition email is setup like this

     

    You will be able to received 2 different Autoresponder email depending on the number of selections you select in the Checkboxes

    You can do the same conditions for Checkboxes/Radio option or dropdown list.

    If you have the form you were working on, you can share it to us and we will help you create the condition logic for the email.

    Thanks.