What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issue with sending to multiple emails

    Asked by swgpromo on February 13, 2015 at 12:46 PM

    Hello, 

    I have followed your instructions, but I cannot seem to get the form to send confirmation/submission emails to a different email address. I adjust it on the send email dialog, but it only sends to the default email on file.

    Thank you, 

    George

    Page URL:
    http://www.jotform.com//?formID=50434450258148

    Emails different send email different email
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    JotForm Support

    Answered by KadeJM on February 13, 2015 at 03:00 PM

    Do you mean that you have changed your email address in your notification but you are not receiving it?

    I checked your form link that you have provided above and found that it appears that you have deleted the default email notification so this would be why you wouldn't receive anything.

    Please refer to our email notification guide for further instructions to make sure you are doing this correctly. Also, please note that by default when you create a new email notification that it will be automatically populated by our system with your account email address. To change this you need to change out the recipient in your email notification or notifier. Then to test this more accurately you have to fill in your jotform and submit it to yourself since the test button will only go to the existing one on your account.