What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I integrate my form with dropbox?

    Asked by newhallklein on February 23, 2015 at 09:15 AM

    Hi,

    If I start with the DropBox wizard I can get a form with the DropBox upload field. But if I' have an existing form there is no way to add the DropBox field to it. I've gone through the Integrations tool and the window pops up and all, and I can authenticate and run the setup steps just fine. But at the end of that process there is still no DropBox field. So I'm assuming the only way is to start over from scratch. Is this the case?

    JotForms is a great tool - don't get me wrong - but your documentation is absolutely terrible.

    Thank you!

    (Form is not embedded anywhere at this time)

    upload field dropbox integrations dropbox integration
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 23, 2015 at 10:20 AM

    Thank you for your comment about us and I would be more than happy to help you with this problem of yours. If I understand you properly you want to be able to have your form integrated with dropbox which isn't integrating correctly from your end.

    I am under the impression that you may have been looking at our guide for integrating dropbox with your jotform perhaps? Unless you were reading some other documentation somewhere? If not then please refer to the guide to get a better understanding of how to use it properly.

    There isn't an actual "dropbox field" so this may be why you might be confused. 

    As stated in the top of the guide the integration requires the "upload field" to be applied to your jotform first otherwise it will not work. Also, yes the same can be done for existing jotforms.

    I hope this helps but please do let us know if you need further help with this.

  • Profile Image

    Answered by newhallklein on February 23, 2015 at 10:24 AM

    Thanks! I found it. There was still old documentation on your site that I found and it did cause some confusion! All sorted now (with the documentation in your response) and working great!

  • Profile Image
    JotForm Support

    Answered by Charlie on February 23, 2015 at 11:08 AM

    In behalf of my colleague, KadeJM, you're welcome. You can also check this app page regarding file storage and sharing services: http://apps.jotform.com/category/file_sharing_and_storage.

    If you need any assistance again, please do not hesitate to open up a new thread here in the forum.

    Thank you.