- newhallkleinAsked on February 23, 2015 at 09:15 AM
If I start with the DropBox wizard I can get a form with the DropBox upload field. But if I' have an existing form there is no way to add the DropBox field to it. I've gone through the Integrations tool and the window pops up and all, and I can authenticate and run the setup steps just fine. But at the end of that process there is still no DropBox field. So I'm assuming the only way is to start over from scratch. Is this the case?
JotForms is a great tool - don't get me wrong - but your documentation is absolutely terrible.
(Form is not embedded anywhere at this time)
- KadeJMAnswered on February 23, 2015 at 10:20 AM
Thank you for your comment about us and I would be more than happy to help you with this problem of yours. If I understand you properly you want to be able to have your form integrated with dropbox which isn't integrating correctly from your end.
I am under the impression that you may have been looking at our guide for integrating dropbox with your jotform perhaps? Unless you were reading some other documentation somewhere? If not then please refer to the guide to get a better understanding of how to use it properly.
There isn't an actual "dropbox field" so this may be why you might be confused.
As stated in the top of the guide the integration requires the "upload field" to be applied to your jotform first otherwise it will not work. Also, yes the same can be done for existing jotforms.
I hope this helps but please do let us know if you need further help with this.
- newhallkleinAnswered on February 23, 2015 at 10:24 AM
Thanks! I found it. There was still old documentation on your site that I found and it did cause some confusion! All sorted now (with the documentation in your response) and working great!
- CharlieAnswered on February 23, 2015 at 11:08 AM
In behalf of my colleague, KadeJM, you're welcome. You can also check this app page regarding file storage and sharing services: http://apps.jotform.com/category/file_sharing_and_storage.
If you need any assistance again, please do not hesitate to open up a new thread here in the forum.