Connecting multiple Conditional branches to an Approval element

  • Melanie_Culp
    Asked on June 5, 2023 at 1:07 PM

    I'm building an Expense Reporting Form in JotForm for company cardholders to submit credit card purchases and receipts, and am trying to add workflow that is conditioned on the "Approving Manager". It appears that you can set only one condition per approval function. Is that correct?

    Jotform Thread 5214982 Screenshot
  • Christian JotForm Support
    Replied on June 5, 2023 at 4:35 PM

    Hello Melanie,

    Thanks for reaching out to Jotform Support. You can link as many conditional branches to an Approval element as needed. The error indicated by the number 1 in your screenshot is because the Approval elements aren't yet connected to other elements in the Approval Flow Builder, such as the End for Approve or Deny branches.

    Let us know if you need any more help.

  • Fahad JotForm Support
    Replied on June 5, 2023 at 5:26 PM

    Hi Melanie,

    Thanks for getting back to us. You need to connect the approval error to any approval element and select the outcome approved or deny of the approval status.

    Go to the Approval element section on the left side and add an element to your approval flow. Then select the approval flow and connect it to that element. You can check the screenshot.

    Connecting multiple Conditional branches to an Approval element Image 1 Screenshot 20

    Let us know if you need any other help.


  • Melanie_Culp
    Replied on June 5, 2023 at 7:22 PM

    Thank you Christian. I was trying to Connect each of the approval conditions to the same "Approve" and "Deny" function, and not having any success. So does each condition need to have its own approval element?

  • Fahad JotForm Support
    Replied on June 5, 2023 at 7:30 PM

    Hi Melanie,

    Thanks for getting back to us. Actually, each approval workflow has its own outcome selected. But, you can connect all approval flows to the same element.

    Connecting multiple Conditional branches to an Approval element Image 1 Screenshot 20

    You can check the guide regarding How to Create Multistep Approvals in Jotform Approvals.

    Let us know if you need any more help.