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saud100Asked on March 16, 2015 at 3:11 PM
Hi,
When I tried to integrate with Zoho CRM, Zoho can not see phone number field I do not know why.
thanks
saud
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Jeanette JotForm SupportReplied on March 16, 2015 at 5:29 PM
The reason why Zoho doesn't find the field is that you are using an Input Text Box, rather than the pre-designed phone field (Quick Tools), please replace it and that should make it.
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saud100Replied on March 17, 2015 at 10:57 AM
it's there any way to customise pre-designed?
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Jeanette JotForm SupportReplied on March 17, 2015 at 12:04 PM
Yes, all you need to do is to enable the Input Mask, you can even enter just the mask values on it:
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PunkHealthReplied on August 27, 2015 at 5:50 AM
Thanks for this Jeanette.
I'm having the same issue, and am using a Text Field because we're hiding the field names in the form, and using hints, which weren't being shown when the field was a "phone" one. If hints can be shown in a phone field, whilst keeping a mask, yippee!
Any suggestions?
Here's the form: https://secure.jotformpro.com/form/52372798353970
Regards,
James