What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Emailed PDF checkboxed items more visible

    Asked by callseodeb on April 01, 2015 at 07:46 AM


    The form that is being filled out is extensive....when the emailed PDF is received....it is doesn't just show the items that were checked.  It also shows the names of some of the other boxes....is there a way to 'highlight" Or "bold" the checked items when it is received in the email?  It makes it much easier to decipher what was inputted.  I have asked this previously but it is getting confused with changing the background colour when you are actually filling out the form


    Thank you

    Page URL:

  • Profile Image

    Answered by Carina on April 01, 2015 at 11:38 AM

    Do you mean the email notification test?

    You are using the  text mode this is why it looks very unorganized. You can create a new email notification and all the fields will be nested inside a table:

    You can see here more details on how to create a new email notification:


    You can then use the notification menu to edit the text:

    Let us know if we can assist you further.   

  • Profile Image

    Answered by debbie on April 01, 2015 at 12:23 PM

    Yes, that is what I mean....but if the box was not checked will there be any brackets showing?  Is there a way to bold the text inside the brackets?

  • Profile Image
    JotForm Support

    Answered by BJoanna on April 01, 2015 at 01:34 PM

    If the  box is not checked there will be empty fields inside of your Notification. Brackets are just representing the value of your fields which is entered by user inside of your form.

    You can bold brackets inside of Notification table, that will mean that values that you get in Notification will be bold. If you want to bold some 'brackets' just select text and bold it.

    Hope this will help. Let us know if you need further assistance.