Embedded form is not displayed correctly

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    VanIsleCycleTours
    Asked on April 01, 2015 at 07:15 PM

    I have integrated a jot form into a wordpress site, created with the Tactile template. We have been using same form on an  existing site no problems, also wordpress site. On the new site, when I go to the page though, more often than not, the form doesn't display. I would think that jotform and the template would be compatible, because the page editing area includes a jotform button even. I added the form to the page using the embed script though.

     

    The form will only display when a page refresh is done.

     

  • Profile Image
    raul
    Answered on April 01, 2015 at 09:43 PM

    I've checked the provided URL and was unable to reproduce the issue. The form was displayed at first load without the need to refresh the page.

    I tested it in Chrome:

    Firefox

    and Internet Explorer

    and it worked correctly on the 3 browsers.

    Have you tried to clear your browser's cache? Can you let us know which browser/version are you using to test your form? You can also try to use the iframe embed method to see if it makes any difference.

    Let us know if you need further assistance. Best Regards.