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davibielAsked on April 4, 2015 at 7:44 PM
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davibielReplied on April 4, 2015 at 9:00 PM
The Problem Continues...
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davibielReplied on April 4, 2015 at 9:01 PM
Next 2
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davibielReplied on April 4, 2015 at 9:03 PM
Lets Go! Next 3...
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davibielReplied on April 4, 2015 at 9:04 PM
Ok. Next 4.
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davibielReplied on April 4, 2015 at 9:07 PM
THE PROBLEM!!!
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jonathanReplied on April 4, 2015 at 9:42 PM
Thank you for providing us with all needed the details.
I have now elevated this reported issue to our higher team support so that it can be checked as soon as possible.
We will let you know here as soon as we have update on the status.
Regards,
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jonathanReplied on April 4, 2015 at 9:44 PM
Actually, a ticket had already been submitted before this from your original post about the same issue here
http://www.jotform.com/answers/546298
We will update your original post as soon as we have fixed on the problem.
Thanks.
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davibielReplied on April 9, 2015 at 5:08 PM
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jonathanReplied on April 9, 2015 at 6:23 PM
I made a follow-up to our dev regarding the submitted ticket. We apologize for any inconvenience caused.
We will respond to your next question on a separate thread here
http://www.jotform.com/answers/549748
Thanks.
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jonathanReplied on April 9, 2015 at 6:26 PM
One option you can use also to be able to integrate the form to Google spreadsheet is to use Zapier service.
Please check this guide https://zapier.com/zapbook/jotform/google-sheets/
Hope this help also. Let us know if you need assistance on this.
Thank you.
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davibielReplied on April 12, 2015 at 11:26 PM
Hello,
I do not speak English. Please like JotForm is not meeting my needs and the Zapier is not in Portuguese, could put a tutorial for intregrar submissions with the Google Spreadsheet?
Note: The dates are still in trouble.
Thanks in advance.
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Ashwin JotForm SupportReplied on April 13, 2015 at 7:21 AM
Hello davibiel,
We had some technical glitch but as per our developer, this issue was resolved already. You do not have to use Zapier anymore. It was suggested as a workaround since we had technical glitch with our google spreadsheet integration.
I cloned your last edited form and integrated it with my google account. The test submission I sent was displayed correctly in the google spreadsheet. Please check the screenshot below:
I would suggest you to re-integrate your form with google spreadsheet and see if this solves your problem. You need to remove the existing integration and add it again.
Do get back to us if the issue persists.
Thank you!
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davibielReplied on April 21, 2015 at 3:58 PM
Good afternoon,
After a long time being happy with JotForm unfortunately I CANCEL my plan. Are many, many problems unsolved:
1) Date faulty. It does not solve!
2) Many duplicate submissions.
I'm with these problems for months, and no one solves.
Bye Bye. CHEGA DE INCOMPETÊNCIA!
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BenReplied on April 21, 2015 at 4:55 PM
I am sorry to hear that you are leaving, but actually the issue has been resolved by our developer few days back (11), but to see the change there were several steps needed:
1. integration had to be removed
2. form cache cleared
3. integration recreated by following the steps here: How to Integrate Form with Google SpreadsheetAlso do note that it is never a good option to open/update multiple threads in regards to same issue since our developer contacted you directly about the integration here: http://www.jotform.com/answers/546502
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davibielReplied on April 21, 2015 at 5:10 PM
Sorry,
But did this step by step, and not solved.
Submissions loaded the date is ok.
New submissions, date carries with problems.
There's no way!
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davibielReplied on April 21, 2015 at 5:28 PM
Oh my God, Hallelujah! hahaha
Deleted Google Spreadsheets applications of my android smartphone, the problem was solved date!
On the very day he was determined to cancel, my problem was solved.