What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to find imported PDF forms

    Asked by jcrowe on April 07, 2015 at 12:24 PM

    I had two PDF forms imported to JotForm but I cannot find them in my account.


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    Answered by raul on April 07, 2015 at 12:52 PM

    I see that you tried to post a screenshot, but unfortunately, I'm unable to see it. Can you please try to post it again following the steps provided here: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum 

    Did you try to do it from this page: https://www.jotform.com/adobe-formscentral-alternative/?

    If so, did you receive an error message while doing it?
    We'll wait for your response.

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    Answered by jcrowe on April 07, 2015 at 04:30 PM

    Yes, we did import the pdf's from the paged mentioned above.  The forms were created and sent to us; however, we dod not see where these forms are 'housed' at or where we go to get the submissions for these forms.  Can you help?

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    JotForm Support Manager

    Answered by Jeanette on April 07, 2015 at 05:57 PM

    Let me investigate what's going with your forms and I'll get back to you in a moment.

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    JotForm Support Manager

    Answered by Jeanette on April 07, 2015 at 06:00 PM

    As far as I can tell, the forms along with the data are there. In order for you to see the submissions in your JotForm account, please follow this guide.