What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where is your data center located?

    Asked by karenlm on April 09, 2015 at 03:26 PM



    Where is your data center?

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    Answered by Ben on April 09, 2015 at 03:58 PM

    We actually have several data centers so that we can provide fast response times to everyone, no matter where they are from.

    2 are in US - Incero and AWS Amazon

    1 is in Germany

    Data between them is constantly being updated, so no matter which data center gets the request, it will always have the latest data available.

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    Answered by karenlm on April 13, 2015 at 01:29 PM

    Thank you Ben.  Can you tell me a bit about the security of the cloud?

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    Answered by Ben on April 13, 2015 at 02:40 PM

    When it comes to security, we are always looking to have it as much as possible.

    While your question is not related to HIPAA compliance, I would still suggest checking out this thread: is JotForm HIPAA Compliant? to see a bit more about the security.

    If you have any specific questions after reading it, do let us know and we would be more than happy to provide you with the answer.