What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms loading slowly?

    Asked by usmleny on April 22, 2015 at 09:00 PM

    the form named title me is taking forever to load, and my other forms are also slow, can you please see what is going on ASAP , there will be alot of usage this weekend and i cant have it down like this.  I need this fixed ASAP please

    Title Me and Taking
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    JotForm Support

    Answered by Charlie on April 22, 2015 at 11:43 PM

    Hi,

    Upon checking the form named "Title Me", I was not able to replicate the problem. It loads normally in my end, both in Google Chrome, Firefox and IE.

    Below you'll see that I tested it on a Google Chrome and refreshed the page a couple of times and it loads normally.

    You can also check here if there's any downtime in JotForm: http://jotformstatus.com/. And I believe we did not have any service interruption in the past few days.

    You could try clearing your form's cache and your browser's cache, see if that fixes the problem. This might also be related to your ISP having some connectivity issues. 

    Do let us know if you are still experiencing the problem.

    Kind regards.