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  • Profile Image

    Visually Display or Highlight Edited Submission Changes

    Asked by brooke.clem on May 14, 2015 at 11:56 AM
    4) Notification emails for edits/updates - I want to highlight only the 'changed' fields so that the person receiving the email will know what was edited on the form.  How can I do this?
    edited change effect log submission edits show form edits email notification
  • Profile Image
    JotForm Support

    Answered by KadeJM on May 14, 2015 at 01:27 PM

    So you mean you want to have the edited fields highlighted in the email notification when there are changes or updates to the form submission? Is that what you meant?

    To my current knowledge if there are any changes or updates to the form the form and email notification will only currently display the updated or changed information.

    I don't currently think we have any way to force that to show up. Currently when there are edits you will see the submission automatically update to reflect the changes when viewing submissions. Whereas the email notification will show that the submission itself was Edited with "Edit" written in front of the email notification's subject itself as well as containing the new changes. But if there were existing fields I do see how that could cause confusion since you wouldn't know what fields changed.

    The only workaround I can think of for something like this would be to integrate your form with google spreadsheet as an example where you would be able to see and compare this since regular and edited submissions arrive as new submissions regardless. However, it would still create the same problem of confusion with the existing fields possibly if you didn't know what to look for per say.

    Anyhow though, I do think this is an important interesting idea so I've sent it to our developers on your behalf for consideration. If there is one or if there's any changes with this being added then we'll update you about it as soon as we can.

     

    Current Before:

     

    Current After:

     

    Prototype Demographic Example as a Possibility:

     

  • Profile Image

    Answered by Central_Saint_Martins on July 20, 2015 at 07:40 AM

    The prototype demographic looks brilliant. Is this function enabled yet?

    I have also noticed that with each edit submission the spaces between text seem to multiply:

    Example

    Initial submission

    Dear Infrastructure,

     

    An Event Booking Form has just been submitted for an event on {confirmedDate14}.

    The organiser has selected access requirements, please find information below.

     

    Event Organiser: {pleaseEnter} | {keyContact17}

    Email: {pleaseEnter233} | {contactEmail}

    Event name: {nameOf}

    Date: {confirmedDate14}

    Series of events: {isThis}   

    {pleaseConfirm}

    Location: 

    {locationOf237}

    Breakout spaces: 

    {breakoutSpaces}

     

    Edit submission

    Dear Infrastructure,

     

     

     

     

    An Event Booking Form has just been submitted for an event on {confirmedDate14}.

    The organiser has selected access requirements, please find information below.

     

     

     

    Event Organiser: {pleaseEnter} | {keyContact17}

     

     

    Email: {pleaseEnter233} | {contactEmail}

     

     

    Event name: {nameOf}

     

     

    Date: {confirmedDate14}

     

     

    Series of events: {isThis}   

    {pleaseConfirm}

     

     

    Location: 

    {locationOf237}

     

     

    Breakout spaces: 

    {breakoutSpaces}

    ------------------------------

    Any idea how to resolve this?

  • Profile Image
    JotForm Support

    Answered by Charlie on July 20, 2015 at 09:30 AM

    @Central_Saint_Martins

    To better assist you, we advise our users to open their own thread post for their questions or concerns, I went ahead and opened new ones for you. Please refer to the following:

    http://www.jotform.com/answers/614559 

    http://www.jotform.com/answers/614561 

     

    We will address them accordingly.

    Thanks