What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a Paypal Account That I used with Adobeformscentral why do I have to sign up for a Pay Pal Pro Account to receive payments?

    Asked by misterwallace on June 02, 2015 at 07:14 PM

    I thought that when I imported my forms from AdobeFormsCentral that everything would be the same. Now I have to pay PayPal a $30 monthly fee to receive payments through JotForm. I don't understand why I am being forced to get a PayPal Pro Account to do business.


    Mr. Wallace

    Algebra Club


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    JotForm Support

    Answered by Chriistian on June 02, 2015 at 09:58 PM

    Hi misterwallace, 

    Thanks for contacting us.


    I checked your form and found out that you are using the Paypal Pro Widget in your form. This is the reason why you need to have a Paypal Pro Account. If you do have a regular Paypal Account, I recommend you to use the regular Paypal Widget instead of using the Paypal Pro Widget. You can read this article about the Difference of Paypal and Paypal Pro Widget.


    To know how to integrate Paypal widget to your form, just follow instructions below or you can check it here.


    Do let us know if you need further assistance.