I have a Paypal Account That I used with Adobeformscentral why do I have to sign up for a Pay Pal Pro Account to receive payments?

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    Asked on June 02, 2015 at 07:14 PM

    I thought that when I imported my forms from AdobeFormsCentral that everything would be the same. Now I have to pay PayPal a $30 monthly fee to receive payments through JotForm. I don't understand why I am being forced to get a PayPal Pro Account to do business.


    Mr. Wallace

    Algebra Club


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    Answered on June 02, 2015 at 09:58 PM

    Hi misterwallace, 

    Thanks for contacting us.


    I checked your form and found out that you are using the Paypal Pro Widget in your form. This is the reason why you need to have a Paypal Pro Account. If you do have a regular Paypal Account, I recommend you to use the regular Paypal Widget instead of using the Paypal Pro Widget. You can read this article about the Difference of Paypal and Paypal Pro Widget.


    To know how to integrate Paypal widget to your form, just follow instructions below or you can check it here.


    Do let us know if you need further assistance.