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    When I create a PDF form, the submit button does not show up in Acrobat.

    Asked by sonoranserenityspa on June 08, 2015 at 03:10 PM

    I'm converting from Adobe Forms Central and am trying to keep my forms in the PDF format. I used the JotForms converted but the submit button, which shows up in my preview, does not show up in Acrobat at all.  I even tried deleting the submit button that got transferred over and creating a new one in JotForms. Still nothing. Help please!

    create create a PDF form in My Forms preview format
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    JotForm Support

    Answered by david on June 08, 2015 at 04:00 PM

    Hi,

    I checked your most recent form:

    http://www.jotform.com/51585493164866

    And the submit button did show in the fillable PDF copy that I created from it:

    Is it another form you are having trouble with?  If so, just let us know which form the submit button does not appear in and we will be happy to have a look.

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    Answered by sonoranserenityspa on June 08, 2015 at 04:08 PM

    It shows in JotForm. Not in Acrobat when I open it.  There is no way for the user to fill out the form and then submit.  I've tried this with my two intake forms. No success.

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    JotForm Support

    Answered by BJoanna on June 08, 2015 at 05:10 PM

    I have cloned your form http://www.jotform.com/51585493164866 and created Fillable PDF form. I was not able to reproduce mentioned problem. Submit button was shown inside of my Fillable PDF form.

    When you created your Fillable PDF did you include submit button?

    To be able to submit your Fillable PDF form you need to use Adobe Acrobat Reader or Foxit.

    Maybe you need to upgrade your Adobe Acrobat Reader. 

    Hope this will help. Let us know if you need further assistance. 

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    Answered by sonoranserenityspa on June 08, 2015 at 05:52 PM

    Where are the PDF Form Options?  When I create my form at this link http://www.jotform.com/fillable-pdf-form-creator/ I don't see those. I have Acrobat and it is the latest version.  I've also tried with Reader, also the latest version.  How did you create the fillable form? It does not appear obvious how to do this other than the link I posted above...

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    Answered by sonoranserenityspa on June 08, 2015 at 06:00 PM

    Nevermind I found it. So, the form I created through the More dropdown gave me the options.  I got the submit button and it did work.

    However, none of my required fields were required anymore and if a field is left blank, it does not show up on the submission results at all.  So, I can't even ask the client the question...

    Is there a way to have the results populate in the actual form itself?  What I was doing before (and loved - I'm so mad at Adobe for discontinuing FormsCentral) was downloading the results of the submission as a PDF (which looked exactly like the form) and then opening it on my iPad with Acrobat and having the client sign in person. Even with your download as PDF feature, it does not preserve the form, so I can no longer do that.

    Suggestions???

     

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    JotForm Support

    Answered by jonathan on June 08, 2015 at 06:27 PM

    Hi,

    Since your next questions were about different topic, I have created a separate post for them here

    http://www.jotform.com/answers/584409

    http://www.jotform.com/answers/584405

    We will attend to it shortly

    Thanks.

     

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    JotForm Developer

    Answered by mustafa on June 09, 2015 at 09:05 AM

    Hi,

    Yes you are right forms created through http://www.jotform.com/fillable-pdf-form-creator/  did not include submit buttons, i fixed there thanks for heads up.

    Regards.