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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How can I have a notification email only include fields that were entered

    Asked by fivestardestin on June 18, 2015 at 05:47 PM

    We have a form that has fields for three departments. We would like to program the notification emails to ONLY shot the fields that have been entered when someone fills out the form. See below for example the fields marked out in red were not entered because they are hidden fields. How can we get them not to display in the submission? thanks!

    Page URL:
    https://submit.jotformpro.com/submit/51675270032954/

    email email only hide email empty field
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    JotForm Support

    Answered by jonathan on June 18, 2015 at 06:17 PM

    You must be referring to the method / feature described in the user guide 

    -How-to-Hide-Empty-Fields-on-Email-Alerts

    Please let us know if this will not work for you.

     

    Thanks.