Email notification not coming with the new fields.

  • safarivolunteer
    Asked on June 21, 2015 at 4:04 AM

    Hi there!

     

    I changed my 3 - 7 day submission form

    IT will now only send me the fields that were present before, and new fields are totally missing from email. 

    Annoyingly our 'finishing date' is always blank too. 

     

    This is very inconvenient. I cannot find a reason - the form displays fine but submits wrong. 

     

    Many thanks!

  • David JotForm Support Manager
    Replied on June 21, 2015 at 5:51 PM

    You can manually add them, but it's simpler to delete the current one:

    Email notification not coming with the new fields Screenshot 30

    And create a new email notification, in that way all fields will be included. Please try that, it will not take more than 5 minutes to set it up. https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Email notification not coming with the new fields Screenshot 41

    Let us know if you have more questions, we will be glad to assist you.