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After reviewing your account, I am seeing that your account and your forms are currently active.
I am also seeing that you are currently on a Premium membership.
Can you confirm if you are still experiencing an issue? If so can you inform us of what you are currently trying to achieve with your account?
In my colleague's name, you are welcome and I am happy to hear that you were able to resolve your issue - if it comes back by some chance do let us know.
Now in regards to your other issue with the embed code, I have moved it to a new thread here: http://www.jotform.com/answers/614115 so that we can properly assist you with that as well. We will be replying to it shortly.