- dsdazzlingjewelryAsked on July 19, 2015 at 10:27 AM
I am trying to reactivate my account and it keeps saying Error, contact support. Please help
- ShadaeAnswered on July 19, 2015 at 01:11 PM
After reviewing your account, I am seeing that your account and your forms are currently active.
I am also seeing that you are currently on a Premium membership.
Can you confirm if you are still experiencing an issue? If so can you inform us of what you are currently trying to achieve with your account?
- BenAnswered on July 19, 2015 at 03:15 PM
In my colleague's name, you are welcome and I am happy to hear that you were able to resolve your issue - if it comes back by some chance do let us know.
Now in regards to your other issue with the embed code, I have moved it to a new thread here: http://www.jotform.com/answers/614115 so that we can properly assist you with that as well. We will be replying to it shortly.