Undefined email notification?

  • Nitinfatakk
    Asked on August 5, 2015 at 1:17 AM

    Please look into this.

     

    Once anyone fill the form, I received Undefined msg.

     

    From: Nitintest
    Sent: ‎04-‎08-‎2015 14:10
    To: sunhariya.dheeraj2@gmail.com
    Subject: Farewell Notification

    undefined 

  • Charlie
    Replied on August 5, 2015 at 2:44 AM

    Hi,

    Have you checked your email notification settings? It seems the email body is blank or set to undefined in one of your forms. I see you have a couple of forms being edited and not sure which one is having the problem.

    1. Click "Emails" and click a notification to edit it.

    Undefined email notification? Image 1 Screenshot 30

    2. You'll then see the "Compose Email" window, you can see if everything is setup properly. You can click the form fields at the right to add it in your email body.

    Undefined email notification? Image 2 Screenshot 41

     

    3. You can also delete the existing notification and setup a new one instead. Here's a guide on how to setup a new notification: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

     

    Let us know if that works.