Undefined email notification?

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    Asked on August 05, 2015 at 01:17 AM

    Please look into this.


    Once anyone fill the form, I received Undefined msg.


    From: Nitintest
    Sent: ‎04-‎08-‎2015 14:10
    To: sunhariya.dheeraj2@gmail.com
    Subject: Farewell Notification


  • Profile Image
    Answered on August 05, 2015 at 02:44 AM


    Have you checked your email notification settings? It seems the email body is blank or set to undefined in one of your forms. I see you have a couple of forms being edited and not sure which one is having the problem.

    1. Click "Emails" and click a notification to edit it.

    2. You'll then see the "Compose Email" window, you can see if everything is setup properly. You can click the form fields at the right to add it in your email body.


    3. You can also delete the existing notification and setup a new one instead. Here's a guide on how to setup a new notification: https://www.jotform.com/help/25-Setting-Up-Email-Notifications


    Let us know if that works.