- hipharpAsked on August 06, 2015 at 11:43 AM
I love that Jotform integrates with Constant Contact but I don't understand the "Match form fields" option and what it actually DOES. Does it only MATCH or does it also FEED data?
(I read this page thoroughly , by the way - it's great - but doesn't answer my question: http://www.jotform.com/blog/51-JotForm-Now-Integrates-with-Constant-Contact)
I want it to match email addresses - but I don't want it to create a new contact if someone types their own name slightly differently.
I DO want Jotform to feed people's names and country/state if they're NEW contacts - and to UPDATE that info in current records.
How can I find out what you really mean by "match" and how to make sure it DOESN'T duplicate slightly-different-name contacts and DOES update info in already-subscribed contacts?
(A jotform user since ... um ... 2012 I think! And love the new changes)Page URL:
- SammyAnswered on August 06, 2015 at 12:13 PM
The match fields allows you to map jotform fields to fields in constant contact, this way the form data will be inserted into theses matched fields
By default entries are matched based on the email address so if an email address already exists the details will be updated for the existing one.
I hope this clarifies the integration for you
- hipharpAnswered on August 06, 2015 at 01:35 PM
Thanks Sammy -- I appreciate this ... but also got a completely different response from someone else at Jotform Support:
Answered by BDAVID
When you match JotForm fields and Constant Contact fields, it means that each time your form is submitted a new contact is created. It does not mean it will update your already created contacts.
This is pretty scary if it's true and a sure recipe for disgruntled customers. Which answer is actually true??
- JotForm SupportWelvinAnswered on August 06, 2015 at 02:39 PM
Our apologies for the confusion, but Sammy's reply is correct. I think BDAVID meant something different.
- cleanstartAnswered on September 29, 2016 at 07:12 PM
Hello I created a custom form with jotform and add to my website but I need the name and email to add to constant contact but when add click intrigration doesnt give the options of the name of email that was created, how can i do that
- JotForm SupportWelvinAnswered on September 29, 2016 at 09:53 PM
You have created your own thread with regards to the constant contact integration, will address you there instead. Here's the link: