email to multiple recepients

  • rcffp
    Asked on August 13, 2015 at 5:49 PM
  • Elton Support Team Lead
    Replied on August 14, 2015 at 12:33 AM
  • rcffp
    Replied on August 14, 2015 at 11:04 AM

    adding the commas didn't work for me. It only sent it to the last address. What I did was to add a new email button and do another notification. This is ok right?

  • KadeJM
    Replied on August 14, 2015 at 1:25 PM

    In order for the commas to work it has to be a comma and a space right after it before adding in the next email address.

    Example - user1@domain.com, user2@domain.com, user3.domain.com

    Additionally, I checked on this via a separate test and I can confirm it's working normally. This means that you mostly either have something wrong with your email address or perhaps you didn't configure it correctly in the email notification

    email to multiple recepients  Image 1 Screenshot 40

    email to multiple recepients  Image 2 Screenshot 51

    email to multiple recepients  Image 3 Screenshot 62

    Also, please note that if you are using a custom email host this can sometimes cause issues such as it might end up in your spam folder, you may have to whitelist us, or change your notification sender to noreply@jotform. In these instances just refer to this guide here for extra help.

  • KadeJM
    Replied on August 14, 2015 at 1:27 PM

    Also, I meant to confirm with you that yes having two email notifications is certainly allowed too. :)