Image Checkboxes widget is not working in multistep form.

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    Asked on August 18, 2015 at 07:44 AM

    Sir, I am making a multistep form. In very first step when I use 'Image Checkboxes' widget, it makes 'Next' button irresponsible. The form doesn't proceed forward on pressing 'Next' button. I have tried many times with different forms but the problem is same i.e. after applying 'Image Checkboxes' widget, 'Next' button doesn't work.

    Please solve this issue of 'checkboxes widget'.

    Thanks !



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    Answered on August 18, 2015 at 08:17 AM

    Hi friend,

    I've cleared form caches for you and also I've tested your form with different browsers.

    It works fine for me.

    You can also clear your browsers cache and clear your cookies for Jotform.

    After clearing your cookies, login your account and try it again.


    If you have any question or issues, please do not hesitate contacting us.

    We will be glad to assist you.

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    Answered on August 19, 2015 at 11:40 AM

    Dear Beril, thanks for your help. I'm really impressed with your fast response. I'll work on your suggestion. Thanks again!

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    Answered on August 19, 2015 at 03:35 PM

    Dear Beril,  your method didn't work. 

    I have cleared all cookies and cache from my browser and jotform,  but no gain.  I reinstalled  my wordpress website, cleared all its data,  cleared my browsers in my laptop,  tablet and mobile phone. I tried everything I could. But nothing happened. 

    Please check the first page of my 'clone of Book an Appointment'  form. It doesn't work on pressing the 'Next'  button. 

    Please help.



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    Answered on August 19, 2015 at 05:26 PM

    It was not needed for you to change your WordPress website. Based on what you have mentioned I do believe that the issue is happening due to the conflicting codes, but to be sure, it would be best if you could give us the link to the website page where your form is embedded.

    I would also like to suggest using the oembed method as shown here: A Guide To Forms For WordPress JotForm Users

    Do of course let us know how it goes and if you have any additional issues or questions and we would be glad to assist :)