What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not receiving email notice of submissions

    Asked by FosterMom on September 01, 2015 at 12:17 PM

    Hi, I am not receiving notice of submissions.

    My email is: rsinparadise@comcast.net

    I will get test emails, but not a notice of submissions

    Thank you for your time and help. 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on September 01, 2015 at 02:32 PM

    Thank you for contacting us.

    The second email address (@aol.com based) listed on your form email notification was listed in our bounce list. We have removed mentioned email address from the bounce list, and I hope that email delivery issue is fixed now for both email addresses.

    Related guide:

    How to remove your email address from bounce list

    Please feel free to contact us if you need any further assistance.