Why are all my forms disables?

  • Profile Image
    newpayment
    Asked on September 02, 2015 at 05:41 AM

    I bough an account with you guys. Created a form but now it says form disabled. Please what is happening.

    I need help the earlier would be the better.

  • Profile Image
    mert
    Answered on September 02, 2015 at 06:07 AM

    Hi,

    I checked your forms and the form named "Complete this form to place your order" is asking credit card information from users, that's why your form is disabled. JotForm only allowed payment with provided widgets, because of strict security policies.

    To activate your account, I need to delete that form, but there are some submissions saved from that form. Please reply this thread with your confirmation.

    I will be waiting for your answer.