Is it possible to have the customer receive a confirmation email once they submit a form?

  • j4kcolorado
    Asked on September 11, 2015 at 9:14 PM
  • victor
    Replied on September 12, 2015 at 1:53 PM
    Hi,
    You can accomplish this by setting up an AUTORESPONDER.
     
    1. Click on "Emails" icon from the tool bar
     
    Emails Screenshot 40
     
    2. Click on "Add New Email"
     
    Add New Email Screenshot 51
     
    3. Select "Autoresponder Email" and click "Next"
    Is it possible to have the customer receive a confirmation email once they submit a form? Image 1 Screenshot 62
     
     
    4. Put your Sender Name, Select your Sender Email (we advice to select "noreply@jotform.com" as the Sender Email as this helps to ensure that the auto-response is not identified by the recipient's email provider as spam.) Reply-to Email should be your email address. Important: The Recipient Email should be the "Email" field of your form:
    Is it possible to have the customer receive a confirmation email once they submit a form? Image 2 Screenshot 73
     
    5. Click "Next" and then "Finish" buttons to save the autoresponder email. Please be sure to save your form changes.
     
    Is it possible to have the customer receive a confirmation email once they submit a form? Image 3 Screenshot 84
     
    If you'd like to see how your autoresponder looks like, you can test your form autoresponder email by clicking the "Test Email" button. You should receive the test email to your account's primary email address. You can also test the form by submitting an actual data and using a valid test email.
     
    Additionally there is also the chance that you may have more than One Email Address that you wish to use in your autoresponder to be listed with the notification being sent to Multiple Recipients.
     
    Please let us know if this helps