Problem with forms on internet explorer and mozilla

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    Asked on September 25, 2015 at 12:52 PM

    My forms only work corectly on Crome



    It looks like html window is not big enough for form to expand. On google chrome everything is ok, but on other browsers it cuts the form and it can not be used.

    I use WIX site builder and Iframe to embed form


    thank you!


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    Answered on September 25, 2015 at 01:05 PM

    I have the same problem with our form as well.  The bottom of the form gets cut off when embedded on our website portal.  


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    Answered on September 25, 2015 at 02:25 PM


    I have tested your embedded form and I was able to reproduce mentioned issue. Can you try to remove the script tag in the iFrame embed code of your form. Remove this tag in your iFrame code:

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args =":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight" = args[1] + "px";break;case "collapseErrorPage":if (iframe.clientHeight > window.innerHeight) { = window.innerHeight + "px";}break;case "reloadPage":window.location.reload();break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>


    I have moved your question to separate thread and we will provide you an answer there shortly. 

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    Answered on September 25, 2015 at 04:23 PM

    Thank you soooo much , this solved a problem!

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    Answered on September 25, 2015 at 04:44 PM

    On behalf of my colleague, BJoanna, you're most welcome. Should you have any other concerns or questions, please feel free to let us know and we will be glad to help you. Thank you.

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    Answered on September 25, 2015 at 04:47 PM
    Thank you guys, you are all so helpful.