What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with forms on internet explorer and mozilla

    Asked by radiocoders on September 25, 2015 at 12:52 PM

    My forms only work corectly on Crome

    example http://www.radio-code.rs/#!chrysler/canw


    It looks like html window is not big enough for form to expand. On google chrome everything is ok, but on other browsers it cuts the form and it can not be used.

    I use WIX site builder and Iframe to embed form


    thank you!


    Page URL:

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    Answered by giacoman on September 25, 2015 at 01:05 PM

    I have the same problem with our form as well.  The bottom of the form gets cut off when embedded on our website portal.  


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    JotForm Support

    Answered by BJoanna on September 25, 2015 at 02:25 PM


    I have tested your embedded form and I was able to reproduce mentioned issue. Can you try to remove the script tag in the iFrame embed code of your form. Remove this tag in your iFrame code:

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;case "collapseErrorPage":if (iframe.clientHeight > window.innerHeight) {iframe.style.height = window.innerHeight + "px";}break;case "reloadPage":window.location.reload();break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>


    I have moved your question to separate thread and we will provide you an answer there shortly. 


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    Answered by radiocoders on September 25, 2015 at 04:23 PM

    Thank you soooo much , this solved a problem!

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    JotForm Support

    Answered by Mike_G on September 25, 2015 at 04:44 PM

    On behalf of my colleague, BJoanna, you're most welcome. Should you have any other concerns or questions, please feel free to let us know and we will be glad to help you. Thank you.

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    Answered by giacoman on September 25, 2015 at 04:47 PM
    Thank you guys, you are all so helpful.