What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    PDFs of submissions get overwritten by new submissions each time in our DropBox account

    Asked by helenmarshall on November 04, 2015 at 11:57 AM
    - On the Dropbox right now, every daily sumission gets into same folder and the PDF gets re-written. Is that ok? Can you point into a tutorial for that?
  • Profile Image

    Answered by Ben on November 04, 2015 at 12:17 PM

    That should not happen, but that depends on how you have set your PDFs to come.

    Unfortunately we can not see how you have set your DropBox integration, so if you would, please do take a screenshot of your setup and we would be able to give you a suggestion as to what we would change, but the following guide: How to setup folders using UniqueID in Dropbox should show you how to have your DropBox integration set properly so that no two submissions overwrite each other.