Different Country, different language

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    misselly
    Asked on November 25, 2015 at 07:19 PM

    While my forms all are set up in English. While in Mexico all instructions change to Spanish. How can I set it back to English?

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    Chriistian
    Answered on November 25, 2015 at 11:59 PM

    Hi,

     

    May I know if you have set your form to Multilingual form? If so, you can set the English to the default language. 

     

    Then please also uncheck the Detect Language settings.

    For more information, you can check this article: How to make your forms multilingual. If you haven't set your form to multilingual form, then the form might have been translated due to the language set to your browser. If you are using chrome, you may want to check this article: https://support.google.com/chromebook/answer/1059490?hl=en.

     

    Do let us know if you need further assistance.
    Regards.

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    Elly 
    Answered on November 30, 2015 at 07:44 PM

    That does not seem to be the issue. The form itself is set in English but the instruction from Jotfomr are all in Spanish. I like to change it back to English

     

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    Chriistian
    Answered on November 30, 2015 at 09:36 PM

    Hi Elly,

     

    If I understand your concern correctly, the issue you are reporting is that the JotForm site itself is in Spanish (i.e Form Builder) and you want it to be displayed in English. If so, you can change the language of the JotForm site itself by changing the language setup found in the bottom of the page. 

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image
    misselly
    Answered on December 02, 2015 at 09:45 PM
    Thank you. Silly that I did not look there.
    Elly
    ...
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    Chriistian
    Answered on December 02, 2015 at 11:38 PM

    You are welcome. If you have any other question or concern, please feel free to contact us again.