What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Different Country, different language

    Asked by misselly on November 25, 2015 at 07:19 PM

    While my forms all are set up in English. While in Mexico all instructions change to Spanish. How can I set it back to English?

    different
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    JotForm Support

    Answered by Chriistian on November 25, 2015 at 11:59 PM

    Hi,

     

    May I know if you have set your form to Multilingual form? If so, you can set the English to the default language. 

     

    Then please also uncheck the Detect Language settings.

    For more information, you can check this article: How to make your forms multilingual. If you haven't set your form to multilingual form, then the form might have been translated due to the language set to your browser. If you are using chrome, you may want to check this article: https://support.google.com/chromebook/answer/1059490?hl=en.

     

    Do let us know if you need further assistance.
    Regards.

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    Answered by Elly  on November 30, 2015 at 07:44 PM

    That does not seem to be the issue. The form itself is set in English but the instruction from Jotfomr are all in Spanish. I like to change it back to English

     

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    JotForm Support

    Answered by Chriistian on November 30, 2015 at 09:36 PM

    Hi Elly,

     

    If I understand your concern correctly, the issue you are reporting is that the JotForm site itself is in Spanish (i.e Form Builder) and you want it to be displayed in English. If so, you can change the language of the JotForm site itself by changing the language setup found in the bottom of the page. 

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by misselly on December 02, 2015 at 09:45 PM
    Thank you. Silly that I did not look there.
    Elly
    ...
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    JotForm Support

    Answered by Chriistian on December 02, 2015 at 11:38 PM

    You are welcome. If you have any other question or concern, please feel free to contact us again.